For a while on my car, the bluetooth adapter was broken so I finally bought a new bluetooth cradle adapter. When I went through the process of pairing my phone, it went okay, and everything got set up. My car authorized my phone and on my bluetooth screen on my phone (iphone XR), a new device showed up. However, this device was named "mobile phone" which I thought was strange. Even more so, when I clicked on it, it said that "this device is not supported by iphone." and promptly asked me to forget this device. I trolled around online, couldn't find anything specific for this case. Do I need to see a dealer and update the software in my car, or is there a problem with my cradle adapter that I just bought, or just user error?